Skip to main content

How to Add a User to a Department

When a user registers on the portal, they select their Department(s) during registration. A membership request is automatically created and sent to the Department Administrator for approval. Department Administrators can review and approve these requests from the Users section.

Steps to Approve a Membership Request

  1. Login to the Portal
    Login using your authorised Administrator credentials.

    Administrator Login

  2. Navigate to the Users Section
    Click on Users in the navigation menu. This option is visible only to System Admins and Department Admins.


  3. Review Pending Requests
    The Department Membership Requests page lists all pending requests showing the User, Department, Status, and available Actions.
    • System Admins can see requests from all Departments.
    • Department Admins can see only requests for their own Department(s).

    Department Membership Requests

  4. Approve or Reject a Request
    For each pending request, the Administrator can:
    • Approve – Redirects to the Add Member page where you assign the appropriate role to the user.
    • Reject – Declines the membership request and marks it as rejected.


  5. Assign a Role on the Add Member Page
    After clicking Approve, you will be redirected to the Add Member page. Select the appropriate role for the user:
    • Admin – Full control within the Department
    • Creator – Can create and manage datasets
    • Member – Limited access as defined by policy

    Add Member - Assign Role

  6. Confirm the Assignment
    Click Add Member to confirm. The membership request will automatically be marked as approved and the user will be added to the Department.

    Department Members List

Important Notes

  • Users must complete email verification before their account becomes active and requests appear in the queue.
  • Membership requests are created automatically when a user registers and selects a Department.
  • Only Department Admins or System Admins can approve or reject membership requests.
  • Roles determine the level of access and permissions within the Department.